Frequently Asked Questions

Have a Question or Need Help With Your Surfaces?

Granite Gold Stone & Tile Floor Cleaner and Granite Gold Squeeze & Mop Floor Cleaner are easy no-rinse formulas to safely deep-clean limestone, granite, marble, travertine and all other natural-stone and ceramic tile surfaces.

The Stone & Tile Floor Cleaner is a longer-lasting concentrate while the Squeeze & Mop Floor Cleaner is a ready-to-use formula.  Both are no rinse-formulas and do not leave streaks or mop marks.

Follow these helpful tips to prolong the life of your floor:

Never use ordinary, everyday floor cleaners on granite or any other natural-stone floor. They will dull the professional finish and wear away the protective seal, and can lead to costly repair or replacement.

It is essential to frequently seal your stone floor to maintain maximum surface protection against stains, etches and soil build-up.

Use and keep door mats clean to minimize the dirt and micro particles from wearing into your stone floors.

Be sure your vacuum attachment does not scratch stone floors. Avoid dragging objects across stone floors.

Weekly damp mopping keeps the floor free of abrasive particles. 

Yes. Granite Gold brand stone-care products are designed to clean, protect and enhance all natural stone, including sandstone.

WHAT IS THE BEST GRANITE POLISH?

Granite Gold Polish quickly and easily enhances the shine and luster of your granite, marble and other natural-stone and quartz surfaces, revealing your surface’s natural beauty. Regular use after cleaning with Granite Gold Daily Cleaner will also provide ongoing protection against water spots and fingerprints. Polishing shower walls and tub surrounds will help prevent soap scum build-up. Do not use it on floors, which can become slippery. 

Flagstone is often used for walkways and patios, and Granite Gold Outdoor Stone Cleaner comes in a unique package that simply attaches to a garden hose for easy spraying and cleaning. 

Having grown up in the stone industry, we learned firsthand the importance of a basic three-step process for proper care and maintenance of stone surfaces: Clean, Seal, Polish. Read more about these Easy, Essential Steps. 

Granite Gold Daily Cleaner, Quartz Brite, Clean & Shine, and Polish are formulated to clean, protect and enhance natural stone as well quartz surfaces such as Silestone, Zodiaq and Cambria, and Corian surfaces, too. 

Granite Gold brand stone-care products are formulated to clean, protect and enhance all natural stone, including limestone. Learn more about how to clean limestone in our blog.

Cleaning tile can be as easy as caring for any stone surfaces. Learn three easy, essential steps for caring for natural stone in our blog. If you have grout lines, here are some tips in Grout Cleaning is a Dirty Job. 

Because it is fabricated with more than 90 percent crushed natural quartz, it is susceptible to the harsh chemicals found in common household cleaners. They’ll dull the surface over time and wear away the professional finish. Granite Gold Daily Cleaner, Quartz Brite, Clean & Shine, and Polish are formulated to clean, protect and enhance natural stone as well quartz surfaces such as Silestone, Zodiaq and Cambria, and Corian surfaces, too. 

Having grown up in the stone industry, we learned firsthand the importance of a basic three-step process for proper care and maintenance of stone surfaces: Clean, Seal, Polish. Read more about these Easy, Essential Steps. 

Granite Gold Stone & Tile Floor Cleaner and Granite Gold Squeeze & Mop Floor Cleaner are easy no-rinse formulas to safely deep-clean limestone, granite, marble, travertine and all other natural-stone and ceramic tile surfaces.

The Stone & Tile Floor Cleaner is a longer-lasting concentrate while the Squeeze & Mop Floor Cleaner is a ready-to-use formula.  Both are no rinse-formulas and do not leave streaks or mop marks.

Follow these helpful tips to prolong the life of your floor:

Never use ordinary, everyday floor cleaners on granite or any other natural-stone floor. They will dull the professional finish and wear away the protective seal, and can lead to costly repair or replacement.

It is essential to frequently seal your stone floor to maintain maximum surface protection against stains, etches and soil build-up.

Use and keep door mats clean to minimize the dirt and micro particles from wearing into your stone floors.

Be sure your vacuum attachment does not scratch stone floors. Avoid dragging objects across stone floors.

Weekly damp mopping keeps the floor free of abrasive particles.

Cleaning tile can be as easy as caring for any stone surfaces. Learn three easy, essential steps for caring for natural stone in our blog. If you have grout lines, here are some tips in Grout Cleaning is a Dirty Job. 

Having grown up in the stone industry, we learned firsthand the importance of a basic three-step process for proper care and maintenance of stone surfaces: Clean, Seal, Polish. Read more about these Easy, Essential Steps. 

Granite Gold Sealer helps you maintain maximum surface protection against stains, etches and soil build-up on granite countertops and other natural-stone surfaces. It is an easy-to-apply formula available in a trigger spray and convenient wipes. Learn how to seal granite and other natural stone in our blog. 

Granite Gold Daily Cleaner is formulated to preserve and protect the beauty and durability of granite, marble, travertine and all other natural-stone and quartz surfaces. 

Granite Gold Sealer helps you maintain maximum surface protection against stains, etches and soil build-up on granite countertops and other natural-stone surfaces. It is an easy-to-apply formula available in a trigger spray and convenient wipes. Learn how to seal granite and other natural stone in our blog. 

Caring for granite countertops and all other natural-stone surfaces isn’t as complex as many people believe. The first line of defense is avoiding common household cleaners. They’re not formulated for natural stone, will dull the professional finish and wear away the protective seal. Once that happens, your stone is at risk of damage and you’ll face costly repair or replacement. Sometimes the protective seal is already damaged and you may not know it. Here’s what you can do to find out if the seal is intact and when it’s time to reseal: Regularly check the integrity of the seal with an at-home water test. Pour water (about 3 inches in diameter) on the surface in several locations and let it sit for 30 minutes. If the water penetrates the stone – look for a dark mark or ring – it is time to reseal. Frequent use maintains maximum surface protection, penetrating stone surfaces to provide superior, long-lasting resistance to staining, etching and soil build-up. 

Granite Gold Stone & Tile Floor Cleaner and Granite Gold Squeeze & Mop Floor Cleaner are easy no-rinse formulas to safely deep-clean limestone, granite, marble, travertine and all other natural-stone and ceramic tile surfaces.

The Stone & Tile Floor Cleaner is a longer-lasting concentrate while the Squeeze & Mop Floor Cleaner is a ready-to-use formula.  Both are no rinse-formulas and do not leave streaks or mop marks.

Follow these helpful tips to prolong the life of your floor:

Never use ordinary, everyday floor cleaners on granite or any other natural-stone floor. They will dull the professional finish and wear away the protective seal, and can lead to costly repair or replacement.

It is essential to frequently seal your stone floor to maintain maximum surface protection against stains, etches and soil build-up.

Use and keep door mats clean to minimize the dirt and micro particles from wearing into your stone floors.

Be sure your vacuum attachment does not scratch stone floors. Avoid dragging objects across stone floors.

Weekly damp mopping keeps the floor free of abrasive particles. 

Allow it to dry for two hours before using the surface. Meanwhile, let it cure for 24 hours to granite or other natural stone before polishing. Please read our Three Easy, Essential Steps for recommendations on cleaning, sealing and polishing. 

Granite Gold Polish quickly and easily enhances the shine and luster of your granite, marble and other natural-stone and quartz surfaces, revealing your surface’s natural beauty. Regular use after cleaning with Granite Gold Daily Cleaner will also provide ongoing protection against water spots and fingerprints. Polishing shower walls and tub surrounds will help prevent soap scum build-up. Do not use it on floors, which can become slippery. 

Typical, everyday household cleaners are not formulated for granite or other natural stone. They contain ammonia or other damaging chemicals that dull the professional finish and break down the protective seal, leaving the surface at risk of staining and etching, leading to costly repair or replacement. 

Apply Granite Gold Daily Cleaner as directed; wait 20 minutes or dry to the touch before applying Granite Gold Sealer as directed. Let the Sealer cure to the surface for 24 hours before using Granite Gold Polish. Meanwhile, you can use the surface two hours after the last application of the Sealer. 

The protective seal wears over time. Regularly check the integrity of the seal with an at-home water test. Pour water (about 3 inches in diameter) on the surface in several locations and let it sit for 30 minutes. If the water penetrates the stone – look for a dark mark or ring – it is time to reseal. Frequently sealing granite countertops and all other natural stone maintains maximum surface protection, penetrating stone surfaces to provide superior, long-lasting resistance to staining, etching and soil build-up. 

Granite Gold brand stone-care products are specially formulated to protect any natural stone surface, including granite, marble, limestone, travertine, onyx and slate. Granite Gold can be used on any finish, including polish, honed, sandblasted, etc., and the products are safe for use on manufactured stone surfaces such as ceramic tile, porcelain tile, concrete, Corian, Silestone, Terrazzo and Formica. Manufactured stone does not need to be sealed. Granite Gold products will not damage polished nickel or chrome hardware and faucets. 

To find Granite Gold, MicroGold or Guardsman near you, please visit our store locator at https://www.granitegold.com/store-locator/  Just enter your zip code and click “Find Location”.

You can also contact your local ACE , True Value,  or Do It Best hardware store to find out which products they’re carrying. You can also ask them to order products from their warehouse at no additional cost to you.

Granite Gold products are also available online at these retailers:

The Home Depot: https://www.homedepot.com/granitegold. The Home Depot will ship to a store near you for free.

Bed Bath & Beyond: https://bit.ly/32oJuzw

Ace Hardware: https://bit.ly/37ZcIGj

True Value Hardware: https://bit.ly/3a24RsX

Do It Best Hardware: https://bit.ly/2HSPjvp

Walmart: https://bit.ly/2w4WRIW

Lowe’s: https://low.es/34I1CJG 

Yes, all Granite Gold brand granite cleaners and other stone care products are safe to use on all food-preparation surfaces. 

Granite Gold Daily Cleaner quickly and safely cleans all natural-stone and quartz surfaces without damaging the protective seal, unlike everyday household cleaners. The streak-free formula is safe for all food-preparation surfaces and contains no phosphates or ammonia.

Rotate nozzle to either the “spray” or “stream” setting.

Spray Granite Gold Daily Cleaner 6-8 inches from surface.

Wipe dry with a paper towel or lint-free cloth.

For vertical surfaces, use “foaming action” by pulling out the tabs at the end of the nozzle.

Use Granite Gold Polish weekly for additional shine and luster. 

Granite Gold Polish quickly and safely enhances shine and luster to all natural-stone and quartz surfaces. For best results, use the polish weekly. 

Clean the surface with Granite Gold Daily Cleaner as directed.

Wait 20 minutes or dry to the touch before applying the Polish.

Rotate granite polish nozzle to either “spray” or “stream” setting.

Hold the bottle 6-8 inches from the surface.

Buff the surface with a dry paper towel or lint-free cloth.

Wipe dry with a paper towel or lint-free cloth. 

Granite Gold Sealer provides maximum surface protection against stains, etches and soil build-up on granite countertops and other natural-stone surfaces. 

Clean the surface with Granite Gold Daily Cleaner

Spray sealer on the surface in a 3-foot section

Immediately wipe into stone with a lint-free cloth

Do not allow sealer to dry on the surface – it will cause hazing

Buff dry with a lint-free cloth

For maximum protection, repeat the process 2-3 times

Wait 24 hours for sealer to cure before applying Granite Gold Polish 

Granite Gold Stone & Tile Floor Cleaner contains nourishing properties to safely clean and enhance natural stone and tile flooring. 

Sweep or vacuum the floor prior to using the cleaner. 

Add 2-4 ounces to 1 gallon of hot or cold water. 

Mop the floor using a string mop, sponge mop or towels (change the water as it becomes soiled).

DO NOT RINSE as rinsing will remove the protectant. 

Yes, please subscribe to our online mailing list to receive advice on how to care for stone, quartz, wood, leather and more, and learn about promotions. Product samples can be requested by email or call toll free (800) 475-7866. 

To find ingredients, please visit https://www.granitegold.com/msds-data 

Re-activate the sealer with the following steps:

Clean the surface with a granite cleaner such as Granite Gold Daily Cleaner

Spray sealer on the surface in a 3-foot section

Immediately wipe into stone with a lint-free cloth. 

Do not allow sealer to dry on the surface – it will cause hazing

Buff dry with a lint-free cloth

For maximum protection, repeat the process 2-3 times

Wait 24 hours for sealer to cure before using Granite Gold Polish 

Dull countertops are usually an indication of an issue with the surface, often caused by using products not formulated for the surface. Granite Gold Polish will bring additional shine and luster, but the stone might already be damaged to the point of needing professional resurfacing. We can help determine whether your dull countertops need resurfacing. Contact us at 800-475-7866 or support@granitegold.com. After the stone is resurfaced, follow this three-step process for proper care and maintenance of stone surfaces: Clean, Seal, Polish. Read more about these Easy, Essential Steps. 

MicroGold Multi-Action Disinfectant Antimicrobial Spray kills 99.9% of bacteria and viruses, including the virus that causes COVID-19, when used as directed on hard, non-porous surfaces such as countertops, telephones, remote controls, doorknobs, garbage cans and more. It is the only EPA-approved dual-action formula -- a disinfectant to eliminate viruses and bacteria, and a surface-bonding antimicrobial to suppress the growth of microorganisms. You can learn more about our technology with this video: https://www.youtube.com/watch?v=xtUY18kDFZo&t=5s 

No, but MicroGold is part of our family of brands. MicroGold Multi-Action Disinfectant Antimicrobial Spray kills 99.9% of bacteria and viruses, including the virus that causes COVID-19, when used as directed on hard, non-porous surfaces such as countertops, telephones, remote controls, doorknobs, garbage cans and more. It is the only EPA-approved dual-action formula -- a disinfectant to eliminate viruses and bacteria, and a surface-bonding antimicrobial to suppress the growth of microorganisms. You can learn more about our technology with this video: https://www.youtube.com/watch?v=xtUY18kDFZo&t=5s 

No. Granite Gold Polish is not recommended for floors as they will become slippery. 

It is safe on all stone and quartz. It is a citrus fragrance and is not made of citrus juice or citric acid. 

Granite Gold All-Surface Cleaner is formulated to deep clean delicate fixtures like glass, mirrors, faucets, appliances and stainless steel with an overspray that’s safe on stone. The formula won’t scratch surfaces. Meanwhile, Guardsman Stainless Steel Cleaner is a two-in-one cleaner and polish specifically for stainless steel appliances and surfaces. 

Air drying allows the technology to work effectively in killing microorganisms. When used as directed, MicroGold Multi-Action Disinfectant Antimicrobial Spray and MicroGold All-Purpose Cleaner kills 99.9% of viruses and bacteria, including the virus that causes COVID-19. 

MicroGold Multi-Action Disinfectant Antimicrobial Spray kills 99.9% of bacteria and viruses, including the virus that causes COVID-19, when used as directed on hard, non-porous surfaces such as countertops, telephones, remote controls, doorknobs, garbage cans and more. It is the only EPA-approved dual-action formula -- a disinfectant to eliminate viruses and bacteria, and a surface-bonding antimicrobial to suppress the growth of microorganisms. You can learn more about our technology with this video: https://www.youtube.com/watch?v=xtUY18kDFZo&t=5s

MicroGold All-Purpose Cleaner also kills 99.9% of bacteria and viruses, including the virus that causes COVID-19, when used as directed on hard, non-porous surfaces. Typical all-purpose cleaners only clean; standard disinfectants only disinfect – MicroGold All-Purpose Cleaner does both, and it’s one of the fastest-action solutions in killing the COVID-19 virus in just 30 seconds. If using on food-contact surfaces such as countertops, thoroughly rinse with potable water. Learn more with this video: https://www.youtube.com/watch?v=lbI5hoEKGpw 

They can be used every day. 

The Multi-Action includes a surface-bonding antimicrobial to suppress the growth of microorganisms. Our independent lab tests show it can last up to 28 days, and we’ve submitted our findings to the EPA for review. You can learn more about our technology with this video: https://www.youtube.com/watch?v=xtUY18kDFZo&t=5s

MicroGold All-Purpose Cleaner, which also disinfects, acts like common disinfectants, which are effective as long as the surface remains wet. Once dry the surface becomes vulnerable to cross-contamination and can be re-infected almost immediately.  Using the all-purpose cleaner daily will help prevent contamination. The Multi-Action includes a surface-bonding antimicrobial to suppress the growth of microorganisms. Our independent lab tests show it can last up to 28 days, and we’ve submitted our findings to the EPA for review. You can learn more about our technology with this video: https://www.youtube.com/watch?v=xtUY18kDFZo&t=5s 

No. Both the All-Purpose and Multi Action are formulated for use on hard, non-porous surfaces. 

They’re not intended for use on surfaces such as food utensils. When using the Multi-Action on countertops, allow it to dry on the surface; when using the All-Purpose Cleaner on countertops, rinse with potable water after the solution has dried. 

The antibacterial properties last up to four hours, according to a study in the American Journal of Infection Control on the active ingredient benzalkonium chloride. 

Yes, it is alcohol free and leaves hands clean and smooth while killing 99.99% of germs.